COVID-19 Update


New Visiting Arrangement at Indochinese Aged Care Services

Dear all family members,

Since the lockdown will be lifted next week onwards, we would like to inform all family members the new visiting arrangement effective from 11/10/21.

The new requirements are listed here to minimise the risk of transmitting COVID-19 to our beloved residents.

  • Only fully vaccinated for both Flu and COVID visitor can visit. Please be aware all visitors must have received two doses of COVID-19 vaccine (as least 14 days prior to their visit) unless they can provide a COVID-19 medical contraindication certificate. Please bring along the Vaccination Certificate or the Apps showing your status to our staff each visit.
  • Children under 12 years of age are not permitted to enter this aged care facility.
  • Please provide evidence of negative COVID-19 test done within 3-days of intended visit.
  • All visitors must have prior booking, please contact Reception Monday to Friday between 9AM-4PM for advanced booking.
  • Visiting schedule: Tuesday- Waratah, Wednesday- Wattle, Thursday- Banksia
  • Visiting hour: between 10AM -11:30AM
  • Visiting time: 1 hour.
  • Only one visitor each time, unless the visitors belong to same household then 2 people are allowed each time.
  • All visitors to enter through Main Entrance for Screening and QR code scanning, as well to complete the Declaration Form.
  • All visitors must wear surgical mask provided by Indochinese Aged Care Services. Please observe social distancing 1.5 m from each other and maintain good hand hygiene at all time.
  • All visitors must go straight to Resident’s Room and remain in the room during the visit, please press the buzzer and wait for assistance if necessary.
  • Visitors are not permitted to enter if they have any symptoms of COVID-19, close or casual contacts of COVID-19 cases.

Meanwhile, face time and video call will be continued as usual.

Should you have any questions or require any assistance, please do not hesitate to contact us.

Looking forward to seeing you soon and thanking your understanding and cooperation.

Kind Regards,

Management Team

Indochinese Aged Care Services

Links to all information on COVID-19